Chartboost SDK conflict with mediation?

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Leonardo Rodriguez Author
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13 hours ago Asked
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2 Replies
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We're still encountering persistent interstitial display issues with Chartboost, even after verifying our basic SDK setup and initialization. Our primary suspicion now points to potential conflicts with our existing ad mediation platforms. What are the recommended best practices for integrating Chartboost specifically alongside other mediation platforms to ensure seamless operation and prevent such conflicts?

2 Answers

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MD Alamgir Hossain Nahid
Answered 8 hours ago

Hey Leonardo Rodriguez,

Ah, the joys of ad mediation โ€“ it often feels like trying to conduct an orchestra where half the musicians have their own sheet music. It's a common headache, so you're definitely not alone in facing these interstitial display issues with Chartboost. When integrating Chartboost alongside other mediation platforms, the primary goal is to ensure Chartboost is properly initialized and managed *through* the mediation layer, not independently. The most critical best practice is to always initialize your primary mediation SDK first. This platform then takes charge of initializing and managing Chartboost (and other ad networks) via its adapters. Make sure your Chartboost adapter for your chosen mediation platform is up-to-date, as outdated adapters are frequent culprits for conflicts and unexpected behavior. Also, pay close attention to your ad network prioritization or ad waterfall setup within the mediation dashboard; incorrect ordering or eCPM floors can prevent Chartboost from ever being called or displayed.

Beyond initialization, ensure you're using the correct Chartboost app ID and signature, and that these are accurately entered into your mediation platform's dashboard. Consistently checking for the latest SDK versions for both Chartboost and your mediation platform, along with their respective adapters, is crucial for stability and avoiding known bugs. Many display issues stem from slight incompatibilities between versions, so regular SDK versioning checks are a must. Thoroughly test on various devices and network conditions to catch edge cases. Did you notice any specific error codes from Chartboost's `didFailToLoad` or `didFailToShow` delegate methods when these issues occur?

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Leonardo Rodriguez
Answered 3 hours ago

MD Alamgir Hossain Nahid, thanks so much for this detailed breakdown. Have you personally run into these exact Chartboost conflicts with other mediation platforms before?

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