Facing Persistent Low ROAS Issues with Walmart Connect Sponsored Products on the Retail Media Network

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Kenji Lee Author
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4 hours ago Asked
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Hey everyone,

  • Context: We've been actively trying to diversify our ad spend beyond just Amazon, and Walmart Connect has been a major focus for us as a promising retail media network.
  • Core Problem: However, we're consistently running into really disappointing Return on Ad Spend (ROAS) and uncomfortably high Advertising Cost of Sale (ACOS) specifically for our Sponsored Products campaigns on Walmart Connect.
  • Specific Details:
    • We're getting decent impressions and clicks, which is good, but the conversion rates are just abysmal compared to what we see on other platforms.
    • Our campaigns are a mix of automatic and manual targeting, trying to cover all bases.
    • The budget is getting spent, which tells me the ads are running, but we're just not seeing the sales come through.
  • Troubleshooting Steps Taken:
    • We've tweaked bids endlessly, both manual and automated strategies.
    • Refined keyword targeting, adding negative keywords, and focusing on exact matches.
    • Optimized our product content and landing pages on Walmart.com itself, thinking maybe it was an on-site issue.
    • Even A/B tested ad copy and imagery to see if that made a difference.
    • And, of course, analyzed search term reports religiously for new opportunities or wasted spend.
  • Illustrative Data: Here's a simplified snapshot of what some of our campaigns look like, just to give you an idea of the struggle:
    Campaign: "Product X - Sponsored Auto"
    Spend: $500
    Impressions: 150,000
    Clicks: 1,200
    Conversion Rate: 0.8%
    Sales: $400
    ROAS: 0.8x
    ACOS: 125%
    
    Campaign: "Product Y - Manual Keywords"
    Spend: $350
    Impressions: 90,000
    Clicks: 800
    Conversion Rate: 0.6%
    Sales: $250
    ROAS: 0.7x
    ACOS: 140%
  • Seeking Advice:
    • So, my main question is: What common pitfalls are we potentially missing with Walmart Connect that might be causing this?
    • Are there specific strategies for product discovery or category targeting on this retail media network that have worked exceptionally well for any of you?
    • Any insights into advanced bid optimization or budget allocation on this particular retail media network would be incredibly helpful.
  • Closing: Anyone else facing similar challenges with Walmart Connect, especially with Sponsored Products? Anyone faced this before?

Thanks in advance!

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