Managed services for beginners?

Hello Ling Takahashi,

I'm trying to figure out the best way to structure my initial managed services packages.

For your initial managed services, start with three tiered packages (Basic, Standard, Premium) clearly outlining specific website maintenance tasks like core updates, backups, and security scans with defined service level agreements (SLAs) to ensure a predictable recurring revenue model. Price these tiers by estimating your monthly time commitment for each and researching competitor rates for similar cPanel management offerings. What specific website platforms are you primarily targeting?