New to CreatorIQ: Why are my campaign analytics showing inconsistent data after API integration?

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Sade Oluwa Author
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9 hours ago Asked
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Hey everyone, I'm a complete beginner with CreatorIQ and just launched my very first influencer campaign a couple of weeks ago. It's been a steep learning curve, but exciting!

Now, I'm trying to get our internal reporting dashboard set up. For this, I'm attempting to integrate CreatorIQ's API with our system to automatically pull campaign analytics, specifically for key metrics like reach and engagement across our recent campaigns. The issue I'm running into is that I'm noticing significant discrepancies between the data displayed directly in the CreatorIQ UI and the data returned by the API for the exact same campaigns. For example, the UI might show a certain reach, but the API endpoint for that campaign gives a different number. It's causing major headaches for our reporting and making it hard to trust the automated data.

Here's a simplified example of the kind of data mismatch I'm seeing:

// Data observed in CreatorIQ UI for "Summer_Launch_2024"
{
  "campaign_name": "Summer_Launch_2024",
  "total_reach": 1500000,
  "total_engagement": 75000
}

// Data returned by CreatorIQ API (e.g., GET /campaigns/{campaign_id}/analytics)
{
  "campaign_name": "Summer_Launch_2024",
  "total_reach": 1250000, // This is lower than UI!
  "total_engagement": 70000  // Also different!
}

Has anyone else faced similar issues with CreatorIQ API data consistency, especially with campaign analytics? I'm wondering if there are common configuration errors I might be making, or if there are specific API endpoints I should be using or checking for more reliable and up-to-date data. Perhaps different endpoints for 'summary' vs. 'detailed' analytics have different update frequencies?

Thanks in advance for any help or guidance!

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