new to klaviyo and having trouble setting up my first welcome series flows, any tips?
hey everyone, i'm super new to klaviyo for my saas and trying to get my first welcome series flows going. it seems like my emails aren't triggering or sending to new signup, which is a bit frustrating. i'm probably missing something basic with the email automation setup, so i was hoping someone could give me a quick checklist or point out common beginner mistakes. waiting for an expert reply.
2 Answers
Sneha Singh
Answered 1 week agoHello Fatima Abdullah, regarding your 'new signup' (or should I say 'new signups'?) flows, ensure your Klaviyo welcome series trigger is correctly set to 'When someone subscribes to a List' and that both the flow and its individual emails are set to 'Live' status, not 'Draft'. This is a frequent oversight in email automation for a healthy conversion funnel. Can you confirm the exact trigger event you've configured?
Fatima Abdullah
Answered 1 week agoThe trigger is definitely set to 'When someone subscribes to a List' and everything is live. I'm wondering if there's an issue with the list itself or how new signups are actually being added.