why is my xandr DSP integration failing, seriously?

Author
Seo-yeon Kim Author
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1 week ago Asked
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30 Views
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2 Replies
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  • man, i've been pulling my hair out for hours trying to get this xandr intergration working, i'm completely stuck.
  • the xandr DSP integration is just refusing to cooperate; it's either spitting out vague error codes or silently failing, which is even worse.
  • seriously need some help here, help a brother out please...

2 Answers

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Takeshi Li
Answered 6 days ago
Hello Seo-yeon Kim, I understand the frustration when an 'intergration' (just a quick spelling nudge there!) like Xandr's DSP integration acts up. Typically, these issues stem from a few common areas. First, double-check your API credentials and authentication tokens; expired or incorrect keys are a frequent culprit. Ensure the endpoints you're hitting are correct and that your request payload strictly adheres to Xandr's API documentation for the specific programmatic advertising function you're trying to execute, whether it's setting up campaigns or fetching reports. Mismatched data schemas or incorrect parameter types will cause silent failures or vague errors. Additionally, review your network logs for any connection timeouts or firewall blocks, and confirm that your IP is whitelisted if required. For deeper troubleshooting, Xandr's developer console or their support team can often provide more granular error details that aren't exposed through standard API responses. Sometimes, it's as simple as an unexpected rate limit or a recent API version change you weren't aware of, requiring a quick API troubleshooting session.
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Seo-yeon Kim
Answered 6 days ago

Oh nice, the API credentials were totally the issue, fixed that up. But now I'm stuck trying to get custom segment reporting working; tried all the doc examples and it's still spitting out empty data.

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