my IP geolocation tool is showing completely wrong ISPs, what am i missing here?

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Amit Verma Author
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1 week ago Asked
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2 Replies
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hey everyone, i'm back here because i'm still getting totally incorrect ISP data for my users, even after trying to improve accuracy from the last discussion. it's driving me absolutely insane, i've spent literally hours, like 6-7 hours straight, trying to debug this and honestly it feels like i'm hitting a wall every single time. the data is just consistently off, and it's messing with everything in my saas. i've already tried so much, used multiple public IP geolocation databases and APIs โ€“ ipinfo, maxmind, even some smaller ones i found, but they all show similar, incorrect results for specific IPs. i cross-referenced with known IPs from my own network and some clients that i know for a fact are residential or from a specific region, but the tool still misidentifies them constantly. i even looked into reverse DNS records and ASN details for these problematic IPs, and sometimes the ASN is correct, but the reported ISP or organization is completely wrong, like it's from a different continent sometimes. i thought it might be proxy detection issues, but these are direct user IPs, not known VPNs or proxies, so that's not it either. for example, a known residential user IP shows up as a major data center or cloud provider like aws or google cloud, which is just insane. ips that are clearly from one country, say germany, are sometimes reported as being from another, like the netherlands. and small local ISPs are reported as huge national carriers. this is seriously affecting our fraud detection algorithms and geo-targeting features, false positives and negatives are through the roof and users are complaining about being blocked or getting wrong content. what fundamental aspect of IP geolocation or ISP identification am i completely overlooking here, is there some common pitfall or configuration i'm missing that causes such widespread and persistent inaccuracy

2 Answers

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William Jones
Answered 1 week ago

Oh, the joys of IP geolocation! This is one of those issues that can really make you want to pull your hair out, and I've certainly been there with campaigns relying heavily on accurate geo-targeting. What you're experiencing is a very common and frustrating reality when dealing with IP address data, especially for ISP identification.

The fundamental aspect you might be overlooking is the inherent imperfection and dynamic nature of IP geolocation data. Several factors contribute to this: First, Carrier-Grade NAT (CGNAT) is a major culprit. Many residential ISPs use CGNAT, meaning multiple users share a single public IP address. This public IP often belongs to the ISP's egress point, which may be located in a data center or appear as a generic cloud provider (like AWS or Google Cloud) to geolocation databases, even if the actual user is residential. The IP isn't truly from AWS; it's just routing through a point that looks like one. Second, IP blocks are frequently reassigned, sold, or repurposed. Geolocation databases, even the most sophisticated ones like MaxMind, have a lag in updating this information. An IP address that was once part of a data center block might now be assigned to a residential ISP, but the database hasn't caught up yet. This also explains country mismatches; an IP block might have been sold internationally. Third, while the ASN (Autonomous System Number) might be correct in identifying the network owner, that owner could be a large infrastructure provider that leases IP space to smaller, local ISPs, or it's simply the parent company of the actual end-user ISP. The ASN identifies the network, not necessarily the consumer-facing brand.

For your fraud detection and geo-targeting, I'd recommend tempering expectations for 100% accurate ISP *names* from IP data alone. Instead, focus on the *type* of IP (residential, commercial, data center) and use the ASN for a more reliable network-level identification. Combine IP data with other signals: for geo-targeting, consider using browser-based geolocation APIs (with user permission) for more precise location data. For fraud, integrate behavioral analytics, device fingerprinting, and potentially user-provided data (e.g., billing address country) to build a more robust profile. No single data point will be perfect, but combining them provides a much clearer picture, reducing those false positives and negatives. Are you primarily relying on the ISP name for your fraud detection, or is it more about the residential/data center classification?

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Amit Verma
Answered 1 week ago

That breakdown really helps connect the dots on why the ISP data was so off, makes a lot more sense now. I'm still trying to figure out the best way to confidently classify an IP as residential vs. data center when CGNAT makes so many residential IPs look like cloud providers, especially for fraud detection algorithms.

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